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Supplier Relationship Manager

Posted on Jan 22, 2020 by Mansion House Consulting

London, United Kingdom
IT
1 Feb 2020
Annual Salary
Full-Time

SRM - Supplier Management - Vendor Management - Technology Services - Banking

Are you a passionate and confident Supplier Relationship Manager ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancy? This role is to join MHC as a permanent employee, working with one of our Financial Services clients in London.

We are looking for an experienced SRM with the following experience.

  • Technology Based Supplier relationship.
  • Large enterprise environment, Ideally Investment Banking experience
  • Accountable for the relationship, delivery of vendor management
  • Monitors the Performance Levels and provides guidance to preferred vendors
  • Enforce standard methodologies, processes, and tools and ensure compliance
  • Enforce demand management guidelines in support of approved investment levels
  • Point of escalation and provide conflict resolutions
  • Advise on service quality and continuous improvement
  • Vendor Metric compliance and overall customer satisfaction
  • Responsible for financial management and reporting, implementing organisational change, and optimising processes at a governance cross-service line level
  • Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence
  • Ensuring pipeline of demand is understood, and function staffed with preferred vendors, and capacity to deliver on time
  • Develop and maintain senior level relationships

Reference: 831325751

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