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Application Support Engineer (French Speaking)

Posted on Jan 21, 2020 by Stott and May

Dublin, Ireland
IT
1 Jan 2020
€45k - €50k Annual
Full-Time

Application Support Engineer (French Speaking)

Key Skills: Application Support, French Speaking.

My client who is a Leader in the Intelligence Technology and Cyber Security world is currently seeking a Spanish speaking Application Support Engineer to join their team based in Dublin. This role will sit within the Customer Support team to provide a high quality service to all clients.

Your role will be to explore, problem solve and provide solutions to all application related issues. This will also involve bug fixes (Java, SQL/SAS Macro).

*Applicants must be able to speak French.

Key Functions:

*Investigation, diagnosis and resolution of application related issues (Level 3/Level 4)
*Take ownership for issues and push to resolution within SLA.
*Make bug fixes (Java/SQL/SAS macro) where required
*Liaise with customers to inform of progress, request information, manage expectations and close out issues in a timely manner
*Participate in customer calls from a technical perspective

Reference: 831151628

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