This Job Vacancy has Expired!

Desktop Support Technician

Posted on Jan 18, 2020 by Gazelle Global Consulting

Cork, Ireland
IT
Immediate Start
Annual Salary
Contract/Project

For one of the largest companies, I am looking for 'Desktop Support - L1/L2' for a 6 month project in Cork, Ireland.

Must-have Skills:

  • Experience-based Windows 7 support
    • BitLocker encryption
    • Configuration/imaging
    • Crash/BSOD resolution
    • Installation environment
    • Extensive Windows OS troubleshooting
  • Hardware support and troubleshooting
    • Troubleshooting hardware issues
    • Replacing desktop/laptop hardware
    • Installation of peripheral devices
  • Microsoft Office proficiency
    • Proficiency in Word, Excel, Lync, Outlook, Access, PowerPoint (usage and support)
    • Visio, Project (support)
    • Able to create documentation and contribute to KB articles
    • O365 support
  • Basic network troubleshooting
  • Customer service skills
  • ITIL Framework and methodology
    • Experience on working on Ticketing system like SNOW, Remedy. HPSM etc
  • Asset & CI management
    • Asset & CI Management
    • Procurement of Assets in coordination with OEM vendors
    • Tracking of Hardware and software Assets
  • MDM
    • Understanding on Android and Apple OS
    • Basic troubleshooting skills on mobile devices

Please apply now if you are interested and available.

Reference: 829569569

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