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Service Delivery Lead: Senior, IS Infrastructure, Strategic, French an

Posted on Jan 17, 2020 by emagine

Lyon, France
10 Feb 2020
Annual Salary

Service Delivery Lead: Senior, IS Infrastructure, Strategic leadership, Operational Management, transformation initiatives French and English Speaker.

Key Skills:

- Fifteen+ years experience in IT, including operational leadership responsibilities

- Experience in large, cross-functional teams influencing senior-level management and key stakeholders across the organization within complex contexts

- Strategic planning, organization design and development

- A mix of business knowledge, technical skills and competencies that balance between growing agility and ensuring core IT reliability, stability and efficiency

- Experience leading IT transformational initiatives in complex and dynamic environments

- Analytical, strategic conceptual thinking, strategic planning and execution skills

- Budget planning and financial management

- Deep understanding of current and emerging I&O technologies and practices

- Fluency in English and good French language skills

Role Brief:

We are seeking an interim IS Infrastructure Service Delivery Lead to ensure delivery of all third-party and internally managed IT infrastructure for a global organisation. This will include delivery of IT services through the management and orchestration of people, products, providers and processes.

Key Tasks:

- Leads development of I&O service strategy and technical roadmap

- Work with D&IT management on the service portfolio and governance

- Trusted advisor: build and maintain relationships with IS leaders and business executives

- Develop a clear understanding of business needs

- Ensure cost-effective delivery of IT services able to respond to changing business priorities

- Define, develop and manage a comprehensive and integrated ITSM landscape

- Provide strategic direction and oversight for the design, development, operation and support of IT systems

- Help forecast future skill and competency needs

- Drive adoption of continual service improvement.

- Serve on IT planning and policy making committees

For a full breakdown of the project details and position deliverables please send the latest version of your CV or call Brendan with you questions

Reference: 829053761

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