Lead Voice Engineer- HCS

Posted on Jan 16, 2020 by SLR Dynamics

Reading, Berkshire, United Kingdom
1 Feb 2020
Annual Salary

Role title: Voice Engineer

Location: Reading office and client sites as required

Role type: FTC Contract or Permanent

SLR Dynamics have a number of opportunities for Lead Voice Engineers to join our team based in Reading/Newbury working with our tier 1 telecom client.

As part of our growing programme with our client, SLR are looking for experienced Voice engineers to work on a new project from March 2020. The project will manage the migration from Legacy HCS platform to our Clients platform.

Responsibilities will include

  • Cover and execute site migrations
  • Manage defects from migrations
  • Amend dial plans at migration time
  • Interact with internal teams, Customer and customers 3rd parties throughout the migration phases.
  • Check site builds prior to migration
  • Automation of data from Legacy HCS platform to client platform.

Additional Lead responsibilities

  • Support and manage the migration plans with client and clients customers
  • Manage the Project team and allocation of team members to migration sites
  • Support HR with on/off boarding of team members
  • Report to the Director of Delivery & Testing on project/team status as required
  • Liaise with Sales teams on potential opportunities
  • Develop external relationships with technical partners
    • Understand SLR partner tools and strategy
    • Support training of team members on client tools
    • Support Sales team with pre-sales activities as required

The ideal candidate will need to have the following skills/experience

  • Hands on Technical Experience in Cisco Voice technologies
  • Cisco CUCM/CUCDM
  • Cisco HCS
  • Excellent communication skills and the proven ability to interact with senior-level technical and business decision-makers as a strategic advisor
  • Ability to work as a solid member of the team
  • Must be a self-starter and have ability to manage expectations with a sales team and with customers
  • Strong leadership and communication skills

SLR are a dynamic company who provide technical and business solutions to Telecom Providers and Large Enterprise customers. A company with a commitment to their employees whilst delivering world class IT Services to their customers.

Reference: 828554561

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