Service Delivery Lead: Senior, IS Infrastructure, Strategic, French an
Posted on Jan 8, 2020 by emagine
Service Delivery Lead: Senior, IS Infrastructure, Strategic leadership, Operational Management, transformation initiatives French and English Speaker.
- Fifteen+ years experience in IT, including operational leadership responsibilities
- Experience in large, cross-functional teams influencing senior-level management and key stakeholders across the organization within complex contexts
- Strategic planning, organization design and development
- A mix of business knowledge, technical skills and competencies that balance between growing agility and ensuring core IT reliability, stability and efficiency
- Experience leading IT transformational initiatives in complex and dynamic environments
- Analytical, strategic conceptual thinking, strategic planning and execution skills
- Budget planning and financial management
- Deep understanding of current and emerging I&O technologies and practices
- Fluency in English and good French language skills
We are seeking an interim IS Infrastructure Service Delivery Lead to ensure delivery of all third-party and internally managed IT infrastructure for a global organisation. This will include delivery of IT services through the management and orchestration of people, products, providers and processes.
- Leads development of I&O service strategy and technical roadmap
- Work with D&IT management on the service portfolio and governance
- Trusted advisor: build and maintain relationships with IS leaders and business executives
- Develop a clear understanding of business needs
- Ensure cost-effective delivery of IT services able to respond to changing business priorities
- Define, develop and manage a comprehensive and integrated ITSM landscape
- Provide strategic direction and oversight for the design, development, operation and support of IT systems
- Help forecast future skill and competency needs
- Drive adoption of continual service improvement.
- Serve on IT planning and policy making committees
For a full breakdown of the project details and position deliverables please send the latest version of your CV or call Brendan with you questions