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Windows 10 Roll Out Technical Engineer

Posted on Jan 6, 2020 by Applause IT Ltd

Brussel, Belgium
IT
Immediate Start
€425 - €450 Daily
Contract/Project

DESCRIPTION OF TASKS:

The services to be provided are at the level Experienced System Administrator.

The following tasks will be requested by the client:

. Participate in the 3rd line support, Problem Management and on-call standby service;
. Follow-up of reported problems and escalated incidents
. Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations;
. Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed;
. Management of central monitoring infrastructure;
. Implementation of test environment and "Proof of Concept" (POC);
. Participation in training seminars;
. Improve knowledge and competencies;
. Debugging and analysing of reported problems and escalated incidents;
. Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
. Assistance with roll-out of new ICT infrastructure projects;
. Operate in accordance with the defined ITIL processes and procedures;
. Preparation and test of new reference configurations (CRB) for any supported hardware;
. Integration and testing of new software versions, service packs and configuration changes;
. Intervention on ICT infrastructure (workstations, peripherals, etc);
. Perform patching and software deployments operations.

KNOWLEDGE & SKILLS:

Proven experience in deployment of Windows10 in large environments
Expertise in Client management and software deployment using SCCM/LANDesk or similar (installation, upgrading, patching);
Excellent knowledge of MS Office products (2K10/13/16/365)
Proven experience in managing GPOs, PKI, MDT, Bitlocker
Excellent understanding of Windows 10/7 client environment;
Internet environnement administration (browsers, IIS, TCP/IP).
Windows configuration & troubleshooting (registry, configuration files ...);
Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
Experience working with McAfee ePO server;
Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
Scripting skills;
Capable to communicate with end-users to give support on escalated incidents;
Experience in automating OS deployments, reinstallations or migrations;
Experience preparing and maintaining Reference Configuration PC image;
Strong knowledge of SCCM or LANDesk or similar for Client management for monitoring, alerting and reporting;
Experience of App-V administration and maintenance, configuration and packaging;
Excellent VB and PS skills; Experience in automation/industrialisation of installation packages;
Ability to write technical notes in English;
Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working;
Good communication skills;
Quick learning ability is required, being organized, versatile and a results-oriented team player;
Experience in providing support for enterprise environment;
Ability to cope with fast changing technologies and environments.
Experience in knowledge transfer and competencies to the 2nd level support;
Strong experience in improving operational

Standard requirements:

Secondary school (12 years education) diploma/certificate of completion is required
ITIL v.3 Foundation certification is a requirement of the contract and needs to be obtained, at the latest, 3 months after the start date.
AT LEAST one technical certification (besides ITIL) in their area of expertise (ie related to the component they are proposed for)secondary school (12 years education) diploma/certificate

Minimum 2 technical certifications:

o MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
o MCTS: Microsoft System Centre Operations Manager 2007+
o Any MS Server or Client certification
o Installing and configuring Windows 10
o MOUS: Microsoft Office User Specialist

Language skills: Fluent in English (C1/C2) or in French

Location: Brussels

Reference: 823497074

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