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AWS Cloud Support Engineer - Brussels

Posted on Jan 4, 2020 by Contracts IT Ltd

Brussel, Belgium
Immediate Start
€350 - €350 Daily

AWS Cloud Support Engineer - Brussels

Languages: ENGLISH only.

Skills and Experience:

  • Bachelor degree in computer science or computer engineering.
  • At least 3 years of relevant technical experience.
  • Experience with Docker orchestration technologies.
  • Experience and understanding of TCP/IP Networking,
  • Experience in network, OS and application monitoring tools.
  • Experience in Scripting and system-related programming skills.
  • Knowledge of ITIL best practices.
  • Ideally RHCE qualified or equivalent GNU/Linux experience or qualification.

Description of work:

  • Work with operations and engineering team to ensure 24x7 availability of service offerings.
  • Create and maintain the Tickets in our ticket system and follow ITIL best practices.
  • Create and update knowledge base for the known issues.
  • Provide L1, L2 support and troubleshoot application as well as infrastructure issues.
  • Send out the notifications to the users in case of Downtime during business hours.
  • Trigger investigations (registration of problems) in order to identify root causes and prevent potential impacts on the application.
  • Provide Stand by support when required.
  • Support, and document automated build and configuration management processes.
  • Ensure comprehensive monitoring of all systems, including creation of dashboards for internal team use.
  • Diagnose problems observed in test/staging/production environment.

Please send your CV to Navaid Faiz/Victoria and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants welcome to apply

Reference: 821960754

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