Coordinator

Coordinator
Hybrid Role Location: Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary: £28500 + 5% Bonus Opportunity (Realistic Earnings: £29925
Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM on a rota basis)
Why Join Us? Fantastic Perks & Benefits
Hybrid working – 2 days remote after probation
6% pension contribution
Employee car scheme – Drive a fully insured new car for just £200/month
Gym memberships & well-being hours
25-30 days holiday (based on service)
Enhanced maternity, paternity & premature baby leave
Learning & development opportunities
Plus many more amazing benefits About the Role We are looking for an experienced Coordinator to join our dynamic team. As a Coordinator, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.

What You’ll Be Doing as a Coordinator
Acting as the main point of contact for assigned accounts, ensuring excellent client management
Assisting customers with enquiries via email & phone
Managing business customer relationships and strengthening key accounts
Handling enquiries from start to finish and providing tailored solutions
Resolving complaints where required and ensuring a positive outcome
Liaising with third parties & internal teams to support client needs
Completing high volumes of administrative tasks related to account coordination What We’re Looking For
Previous experience in a Coordinator role or telephone-based customer service/call centre experience
Ability to manage multiple client accounts and meet deadlines
Strong communication, negotiation, and relationship management skills
Excellent multitasking and organisational abilities
Strong administrative skills with attention to detail
Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Coordinator looking to take the next step in your career, we want to hear from you!
To apply, please submit your CV or contact Fran Curtis for more details.
Let me know if you’d like any further refinements!
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