Fashion Warehouse Team Manager - FTC

Team Manager – Warehouse & eCommerce Operations

Location: Batley
Hours: 36 hours per week
Shifts: Monday - Thursday (Apply online only) Friday (Apply online only)

Salary: £26,721

The Role

We are recruiting for an experienced Team Manager to lead the day-to-day operations of a busy warehouse and eCommerce function. This is a hands-on management role responsible for ensuring products are processed safely, efficiently, and to a high standard before being distributed through a variety of sales channels.

You'll oversee multiple warehouse processes including goods intake, sorting, inventory management, photography, online listings, order fulfilment and dispatch, while leading a diverse team to deliver operational and commercial targets.

This is an excellent opportunity for a confident people manager who enjoys improving processes, developing teams, and working within a fast-paced warehouse environment.

Key Responsibilities / People Management

Lead, motivate and develop Team Leaders and warehouse colleagues.
Manage recruitment, onboarding, training and performance management.
Coach team members to achieve operational and productivity targets.
Conduct performance reviews, investigations and disciplinary processes where required.
Create and maintain clear operating procedures and training materials.
Warehouse & Operational Management

Plan and coordinate daily warehouse activities to ensure productivity and service targets are achieved.
Oversee goods processing, inventory control, picking, packing and dispatch operations.
Ensure adequate staffing levels and effective shift planning.
Support continuous improvement initiatives across warehouse operations.
Monitor workflow and identify opportunities to improve efficiency.
Stock & Commercial Performance

Manage stock movements and inventory accuracy using warehouse management systems.
Make informed decisions regarding stock handling, routing and processing.
Ensure customer orders are fulfilled accurately and on time.
Monitor quality standards to maintain excellent customer satisfaction.
Support the introduction of new operational processes and product categories.
Performance & Reporting

Monitor operational KPIs and productivity.
Analyse performance data to identify trends and improvement opportunities.
Produce reports and communicate performance updates to management.
Drive improvements through data-led decision making.
Health & Safety

Promote a safe working environment and ensure Health & Safety procedures are followed.
Complete risk assessments and maintain safe systems of work.
Ensure housekeeping standards remain high throughout the warehouse.
Support compliance with company policies and operational procedures.
About You

We're looking for someone who has:

Previous experience managing teams within a warehouse, logistics or eCommerce environment.
Strong leadership and people management skills.
Experience working with warehouse management systems and stock control.
Excellent organisational and time management skills.
The ability to analyse data and improve operational performance.
Strong communication skills with the confidence to lead teams through change.
A proactive, solution-focused approach to problem solving.
Good IT skills and experience using Microsoft Office and warehouse systems.
A strong understanding of Health & Safety within a warehouse environment.
Desirable

Experience working within eCommerce fulfilment.
Experience managing agency staff or volunteers.
Forklift truck experience or certification.
Experience implementing operational improvements or leading change initiatives.
What You'll Bring

You'll be a motivated and commercially aware leader who enjoys developing people, improving processes and delivering results. You'll thrive in a fast-moving warehouse environment and be passionate about maintaining high standards of quality, safety and customer service