Office Manager

Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Office Manager to join their team and play a key role in the day-to-day running of the office and customer service function.

Key Responsibilities of the Office Manager:

Overseeing daily operations, ensuring smooth and efficient workflows
Managing, mentoring and developing the customer service and office support team
Allocating workloads, monitoring performance and supporting team development
Managing recruitment, onboarding and training activities
Conducting regular team meetings and performance reviews
Reviewing and improving office procedures and working practices to enhance efficiency
Ensuring customer enquiries, complaints, returns and escalated issues are resolved professionally and in a timely manner
Providing administrative support across the business as required
Maintaining a well-organised, professional and productive office environment
Handling staff attendance and holiday records
Essential Skills & Experience Required:

Previous experience within an Office Manager role or similar
Strong leadership skills with experience managing and motivating a team
Excellent organisational and administrative abilities with strong attention to detail
Confident communicator with the ability to build relationships
Ability to work independently, prioritise workloads and use initiative
Strong customer service experience and a commitment to delivering excellent service standards
Good IT skills and confidence using office systems and software
What's on Offer:

Salary £34K - £38K DOE
Permanent, full-time position
22 days annual leave plus Bank Holidays
Onsite parking
Opportunity to work within an exciting, and varied role with ownership of daily office operations
If you are an experienced Office Manager or team leader ready to take on your next challenge, then click apply today!

Apply today through Lloyd Recruitment Services.

Extra information:

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer