Customer service rep/ Administrator

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep/ Administrator

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid)

Pay: £14.50 per hour

Duration: 3 months initially with the potential to go perm

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

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Ensure that orders are received when goods/services have been supplied

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Liaising with suppliers to resolve any invoice queries

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Answering the telephones and passing on messages in a professional manner

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Taking customer orders

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Updating customers on orders and deliveries

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Dealing with any customer queries

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Supporting internal staff with pricing queries

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Data entry

Requirements

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Excellent IT skills and proficient in the use of Google suite

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Flexible and adaptable attitude with ability to prioritise a range of different tasks.

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Exceptional communication skills, at all levels, both written and verbal.

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Excellent organisational and time management skills.

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Excellent interpersonal skills with other members of staff at all levels of the organisation.

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Confident, enthusiastic and tenacious

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Previous admin or customer service experience

Benefits:

1.

Advice and editing on your current CV

2.

Dedicated team throughout your journey within the role

3.

Paid holiday

4.

Exclusive online services including restaurant and retail discounts

5.

Chance to receive £25* for referring a friend

6.

Opportunity for progression into permanent roles

7.

Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check