Works Planner

Works Planner

Location: Manchester

Rate: £16.70 per hour

Contract: Temporary - 12 Weeks

Hours: 35 hours per week (Monday to Friday, 7:45am - 4:15pm)

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.

We are currently working with a well-established organisation that is looking to recruit an experienced Work Planner to join their responsive repairs team based in Manchester on a 12-week temporary contract.

This is an excellent opportunity for an experienced planner or scheduler with a background in social housing, repairs, or maintenance who thrives in a fast-paced environment and enjoys delivering exceptional customer service.

Key Responsibilities

Plan and schedule reactive maintenance appointments for operatives.
Manage operatives' diaries to ensure maximum productivity and efficient scheduling.
Monitor and manage repairs in line with agreed service level agreements (SLAs).
Liaise with operatives, supervisors, contractors, and customers to coordinate works.
Monitor shared inboxes and respond to scheduling queries in a timely manner.
Escalate scheduling issues or delays where appropriate.
Maintain accurate records using internal scheduling systems.
Provide excellent customer service and ensure a positive customer experience throughout the repairs process.
Skills & Experience

Previous experience working as a Work Planner, Repairs Planner, Scheduler, or Resource Planner.
Experience within social housing, repairs and maintenance, or property services is essential.
Experience using scheduling systems such as DRS or Opti-Time is highly desirable.
Strong administration and IT skills.
Excellent organisational and prioritisation skills.
Ability to work under pressure within a fast-paced environment.
Excellent communication skills with a proactive and customer-focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.

Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.

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