Export Bookings Operator

Ocean Freight Operator

Dudley | Up to £38,000 Plus monthly bonus!| Monday-Friday, 08:30-17:00

Are you an experienced Ocean Freight Operator looking to join a well-established freight forwarding business that genuinely values its people?

We're recruiting on behalf of a highly respected logistics provider with decades of success in international freight. With a strong reputation for delivering first-class service, long-standing customer relationships, and an impressive global partner network, this is an excellent opportunity to become part of a stable, growing business where your experience will be recognised and rewarded. The company has built its reputation on service excellence, industry expertise and investing in its employees, offering a supportive environment where people stay for the long term.

What's on Offer

Salary up to £38,000 (depending on experience)
Monthly bonus scheme!
Monday-Friday working hours (08:30-17:00)
28 days holiday
Private healthcare
A stable, well-established business with an excellent industry reputation
Friendly, supportive team environment
Genuine long-term career prospects within a growing organisation

The Role

As an Ocean Freight Operator, you'll be responsible for managing import and export shipments from start to finish, ensuring customers receive a seamless service throughout the shipping process.

Key responsibilities include:

Managing FCL and LCL ocean freight shipments from booking through to final delivery
Liaising with shipping lines, overseas agents, hauliers and customers
Preparing and checking shipping documentation
Coordinating customs requirements and ensuring compliance
Monitoring shipments and proactively communicating updates
Handling quotations and maintaining excellent customer relationships
Resolving any operational issues efficiently and professionally

What We're Looking For

Previous experience within Ocean Freight Operations
Knowledge of import and export procedures
Strong understanding of freight forwarding documentation
Excellent communication and organisational skills
Ability to manage multiple shipments in a fast-paced environment
Experience with customs processes would be advantageousIf you're looking to join a company where you'll be valued, trusted with responsibility, and have the opportunity to develop your career within international freight forwarding, we'd love to hear from you.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy