Planning Services Support Advisor

Planning Services Support Advisor
Location: Brecon
Salary: GRADE 10 £28,598 - £30,024
Vacancy Type: Permanent
Hours: 37 hours per week
Closing Date: 11 August 2026
Interview Date: 18 August 2026
Job Purpose:
To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function.
Main Responsibilities
* To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR)
* To register planning applications and other types of planning applications and enquiries onto the planning database
* To send out planning decision notices
* To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales.
* Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence.
* Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies.
* Take planning application payments by phone and in person.
* To complete data checks on Public Access to ensure online compliance with GDPR requirements.
* Scanning/Archiving of planning data.
* Replotting historic planning files onto the planning database to maintain a complete planning history.
* Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings.
* Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers.
* Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information.
* To assist with reviewing and updating public content on our website – policies and advice notes.
* Assist in generating weekly lists of planning applications.
* Assist with re-consultations and restarts of current planning applications.
* Assist with collating the relevant documents and information required for Appeals.
* Provide administrative support to officers when required.
* Assist members of the public to measure plans and understand drawings when requested.
* Identifying, plotting and running planning constraints on GIS computer map database
* Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings.
* Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor.
* Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management.
Person Specification
Essential Criteria
* 5 GCSE’s grade A – C or equivalent
* Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff
* Ability to work as part of a team to promote the work of the BBNPA.
* Possess intermediate computer skills and have knowledge and experience of using
* Microsoft Office and SharePoint
* Ability to read, measure and understand plans, maps and drawings
* Ability to type
To Apply
If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application