Dental Treatment Coordinator

Treatment Coordinator / Receptionist – Fully Private Dental Practice

Hours: Full-time, 40 hours per week (Monday to Friday)- NO Weekends!

About the Role

We are recruiting on behalf of a well-established, fully private dental practice in Central London for an experienced and confident Treatment Coordinator / Receptionist.

This is an exciting opportunity to join a friendly, professional team where you'll play a key role in delivering an exceptional patient journey. You'll build strong relationships with patients, present treatment plans, coordinate appointments, and support clinicians in a modern private practice.

Key Responsibilities

* Welcome and support patients with outstanding customer service

* Present treatment plans and discuss costs confidently

* Build patient relationships and increase treatment acceptance

* Manage enquiries by phone and email

* Book consultations and coordinate clinician diaries

* Follow up outstanding treatment plans

* Process payments and finance applications (where applicable)

* Maintain accurate patient records using SOE

* Work closely with dentists and the wider practice team

Essential Requirements

* Minimum 3 years' experience in a fully private dental practice

* Previous experience as a Treatment Coordinator or Senior Dental Receptionist with treatment presentation responsibilities

* Excellent knowledge of SOE (Software of Excellence) – essential

* Outstanding communication and organisational skills

* Professional, confident, and patient-focused

Desirable

* Experience with cosmetic dentistry, Invisalign or implants

* Finance application experience (Tabeo, Chrysalis, Medenta)

* GDC-registered Dental Nurse (advantageous but not essential)

What We Offer

* Competitive salary from £33,000 DOE

* Friendly and supportive team

* Modern, fully private practice

* Ongoing training and career development

* Immediate start available