Records Officer

We are looking for a Records Officer (Inside IR35) for a 6 month hybrid contract based out of Mansfield, Nottinghamshire. Hybrid 3 days a week min in office. 5 days a week for first month whilst training.

£18 p/h for 37 hour week Mon - Fri

6 Months

You must already be living in oro commutable to Mansfield.

As a Records Officer, your main responsibilities will be:

Deliver an efficient records management service, responding to requests and retrieving, tracking and returning physical records, files and maps.
Conduct accurate and comprehensive records searches to support business operations, customer enquiries and statutory information requests, including FOI and SAR requests.
Provide expert guidance on electronic document and records management systems, ensuring effective information governance and data quality.
Manage records retention, disposal and data migration activities, ensuring compliance with legal, regulatory and organisational requirements
Build strong relationships with internal and external stakeholders, delivering excellent customer service and managing service requests, visits, invoices and charges.
Maintain secure and compliant records storage facilities, overseeing physical record movements, health and safety standards, and continuous process improvements.

Essential:

Experience in records management, ideally within a government, public sector or regulated environment.
Strong understanding of information governance, records lifecycle management and data handling best practice.
Knowledge of data protection principles and experience handling sensitive or confidential information securely.
Ability to conduct thorough records searches and provide accurate information to support business and customer requirements.
Proven track record of delivering excellent customer service, responding effectively to requests from a range of stakeholders.
Experience using electronic document and records management systems (EDRMS) and related information management tools.
Professional records management qualifications are desirable; however, relevant practical experience is equally valued.
Exposure to Freedom of Information (FOI) and Subject Access Request (SAR) processes would be beneficial but is not essential.
You must be physically capable of working at heights and with heavy loads to carry out this role.

Icdeally you will have your own car