CareerAddict

Senior Repairs Manager

CV-Library

Posted on Jul 15, 2026 by CV-Library
City of London, City and County of the City of London, United Kingdom
Real Estate
Immediate Start
Annual Salary
Full-Time
The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence.

Client Details

Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio.

With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations.

This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities.

Description

Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards.
Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction.
Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach.
Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required.
Drive performance across voids management, reducing turnaround times and improving re-let outcomes.
Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels.
Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives.
Oversee operational budgets and support effective financial management across repairs services.
Develop and implement service improvement initiatives to enhance performance and resident experience.
Support emergency response arrangements and major incident management where required.
Produce and present operational performance reports to senior stakeholders.
Build strong working relationships with residents, contractors, consultants, and internal teams.
Promote a culture of accountability, collaboration, health and safety, and continuous improvement.Profile

Significant experience managing responsive repairs services within a social housing environment.
Experience leading operational teams, contractors, and frontline service delivery functions.
Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management.
Experience managing budgets, operational performance, and service improvement programmes.
Strong contractor and stakeholder management experience.
Experience supporting audits, inspections, regulatory reviews, or assurance activities.
Excellent communication and leadership skills.
A customer-focused mindset with a passion for delivering quality housing services.
Strong analytical, organisational, and problem-solving abilities.
The ability to work effectively under pressure and manage competing priorities.Job Offer

Salary of £64,938 - £68,460
Permanent leadership position
Opportunity to manage a diverse repairs and maintenance operation
Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance
Significant stakeholder engagement across operational and senior leadership teams
Opportunity to shape service improvements and drive operational excellence
Supportive and collaborative working environment
Ongoing professional development opportunities
The chance to make a lasting impact on housing quality, resident satisfaction, and service performance

Reference: 225376326

https://jobs.careeraddict.com/post/113564196
CV-Library

Senior Repairs Manager

CV-Library

Posted on Jul 15, 2026 by CV-Library

Print
City of London, City and County of the City of London, United Kingdom
Real Estate
Immediate Start
Annual Salary
Full-Time
The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence.

Client Details

Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio.

With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations.

This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities.

Description

Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards.
Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction.
Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach.
Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required.
Drive performance across voids management, reducing turnaround times and improving re-let outcomes.
Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels.
Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives.
Oversee operational budgets and support effective financial management across repairs services.
Develop and implement service improvement initiatives to enhance performance and resident experience.
Support emergency response arrangements and major incident management where required.
Produce and present operational performance reports to senior stakeholders.
Build strong working relationships with residents, contractors, consultants, and internal teams.
Promote a culture of accountability, collaboration, health and safety, and continuous improvement.Profile

Significant experience managing responsive repairs services within a social housing environment.
Experience leading operational teams, contractors, and frontline service delivery functions.
Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management.
Experience managing budgets, operational performance, and service improvement programmes.
Strong contractor and stakeholder management experience.
Experience supporting audits, inspections, regulatory reviews, or assurance activities.
Excellent communication and leadership skills.
A customer-focused mindset with a passion for delivering quality housing services.
Strong analytical, organisational, and problem-solving abilities.
The ability to work effectively under pressure and manage competing priorities.Job Offer

Salary of £64,938 - £68,460
Permanent leadership position
Opportunity to manage a diverse repairs and maintenance operation
Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance
Significant stakeholder engagement across operational and senior leadership teams
Opportunity to shape service improvements and drive operational excellence
Supportive and collaborative working environment
Ongoing professional development opportunities
The chance to make a lasting impact on housing quality, resident satisfaction, and service performance
Print

Reference: 225376326

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Administrator

City of London, City and County of the City of London, United Kingdom

Cleaning Supervisor

City of London, City and County of the City of London, United Kingdom

Project Planner (Construction)

City of London, City and County of the City of London, United Kingdom

Paraplanner

Bassishaw, City and County of the City of London, United Kingdom