Customer Service Advisor

Centre Co-ordinator (Front Desk)

Birmingham - B6 4BE
£13.81 per hour
3-Month Contract (with potential for extension)
Monday - Friday, 7:30am - 4:00pm
Overtime available on Saturdays

Full UK Driving Licence is required for this role

Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch.

Key Responsibilities

Welcome customers and provide a professional, friendly service
Check vehicles in using an iPad-based system
Manage daily bookings and workflow schedules
Liaise with technicians and keep customers informed throughout their visit
Handle customer enquiries promptly and professionally
Process customer payments accuratelyAbout You

Has excellent customer service and communication skills
Enjoys working in a busy, customer-facing environment
Is comfortable using technology, including tablets and digital systems
Has strong organisational skills and attention to detail
Can manage multiple tasks while maintaining a high level of service
Previous administration or reception experience would be beneficialIf you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application