CareerAddict

Senior Repairs Manager

CV-Library

Posted on Jul 14, 2026 by CV-Library
Bermondsey, Greater London, United Kingdom
Real Estate
Immediate Start
£64.9k - £68.5k Annual
Full-Time
The Role:

We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio.

This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements.

Key Responsibilities:

* Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards.

* Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes.

* Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability.

* Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance.

* Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach.

* Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives.

* Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations.

* Manage operational budgets and deliver value for money across repairs and maintenance services.

* Support emergency planning and incident response activities, including building safety issues where required.

About You:

To be successful in this role, you will have:

* Significant experience managing responsive repairs services within a social housing environment.

* Proven experience leading operational teams, contractors and Direct Labour Organisations (DLOs).

* Extensive knowledge of responsive repairs, voids, damp and mould, disrepair and housing maintenance services.

* Strong understanding of housing regulations, building safety requirements and Housing Ombudsman expectations.

* Experience managing budgets, performance frameworks and service improvement programmes.

* Excellent leadership, communication and stakeholder management skills.

* The ability to analyse complex performance data and implement effective solutions.

Qualifications:

* Level 4 or Level 5 qualification (or equivalent experience) in Housing, Construction, Property Maintenance, Building Surveying, Asset Management or a related discipline.

* Management qualification such as ILM Level 5, CMI Level 5 or equivalent leadership qualification.

* IOSH Managing Safely, NEBOSH General Certificate or a similar Health & Safety qualification.

* Professional membership, or working towards membership, of the Chartered Institute of Housing (CIH) or Chartered Institute of Building (CIOB) would be advantageous.

*

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business

Reference: 225370160

https://jobs.careeraddict.com/post/113557639
CV-Library

Senior Repairs Manager

CV-Library

Posted on Jul 14, 2026 by CV-Library

Print
Bermondsey, Greater London, United Kingdom
Real Estate
Immediate Start
£64.9k - £68.5k Annual
Full-Time
The Role:

We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio.

This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements.

Key Responsibilities:

* Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards.

* Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes.

* Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability.

* Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance.

* Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach.

* Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives.

* Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations.

* Manage operational budgets and deliver value for money across repairs and maintenance services.

* Support emergency planning and incident response activities, including building safety issues where required.

About You:

To be successful in this role, you will have:

* Significant experience managing responsive repairs services within a social housing environment.

* Proven experience leading operational teams, contractors and Direct Labour Organisations (DLOs).

* Extensive knowledge of responsive repairs, voids, damp and mould, disrepair and housing maintenance services.

* Strong understanding of housing regulations, building safety requirements and Housing Ombudsman expectations.

* Experience managing budgets, performance frameworks and service improvement programmes.

* Excellent leadership, communication and stakeholder management skills.

* The ability to analyse complex performance data and implement effective solutions.

Qualifications:

* Level 4 or Level 5 qualification (or equivalent experience) in Housing, Construction, Property Maintenance, Building Surveying, Asset Management or a related discipline.

* Management qualification such as ILM Level 5, CMI Level 5 or equivalent leadership qualification.

* IOSH Managing Safely, NEBOSH General Certificate or a similar Health & Safety qualification.

* Professional membership, or working towards membership, of the Chartered Institute of Housing (CIH) or Chartered Institute of Building (CIOB) would be advantageous.

*

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business
Print

Reference: 225370160

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Warehouse Operator

Bermondsey, Greater London, United Kingdom

Senior Building Safety & Compliance Manager

Bermondsey, Greater London, United Kingdom

Senior Asset Manager

Bermondsey, Greater London, United Kingdom

Welfare Cleaner

Bermondsey, Greater London, United Kingdom