Service Manager

The Service Manager will oversee the operational delivery of services within an organisation, ensuring efficient processes and high-quality outcomes. Based in Edinburgh, this role requires a proactive approach to managing teams and resources effectively.

Client Details

This organisation dedicated to delivering impactful services and support within its community. As a medium-sized organisation, it focuses on fostering innovation and maintaining excellence in service delivery

Description

Manage the day-to-day operations of services, ensuring quality standards are met.
Lead and support teams to achieve organisational goals and objectives.
Develop and implement operational strategies to improve service delivery.
Monitor budgets and allocate resources effectively to meet organisational needs.
Ensure compliance with relevant regulations and policies.
Collaborate with stakeholders to enhance service offerings and address community needs.
Analyse performance data to identify areas for improvement and implement solutions.
Prepare and present reports to senior management and trustees as required.Profile

A successful Service Manager should have:

A background in managing operational services
Experience leading teams and driving organisational performance.
Knowledge of regulatory and compliance requirements relevant to the industry.
Strong analytical skills and the ability to interpret performance data effectively.
Excellent communication and stakeholder management skills.
Proficiency in planning and resource allocation to meet operational objectivesJob Offer

Competitive salary up to £42,000
Permanent contract offering job security and stability.
Opportunities to make a meaningful impact within the not-for-profit sector.
A supportive and collaborative working environment in Edinburgh.
Potential for professional growth and development within the role