Support Worker - Complex Needs

Central Recruitment is working with one of the UK’s largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.

Our client is currently recruiting for a Support Worker, to work in the Guildford area at a service providing support to individuals with complex needs.

* 37.5 hours per week

* Monday – Sunday on a rota basis

* Shifts: early (07:15-16:15), late (12:15-20:15) and long (08:00-20:00)

* Temporary: approx. 2 months

* £15.26 per hour (£13.62 plus £1.64 holiday pay)

KEY RESPONSIBILITIES:

* Deliver regular planned reviews of support and risk plans, resulting in support plans

* Support residents with daily living skills (cooking, cleaning, budgeting, personal care)

* Manage crisis situations, relapse and behavioural challenges using de-escalation techniques

* Coordinate support with external agencies and attend and contribute to multi-agency and safeguarding meetings

* Advocate for residents and support them to attend external appointments

* Support move-on pathways into sustainable accommodation

* Support residents to maintain tenancies and understand occupancy agreements, manage rent, service charges and arrears and access welfare benefits

* Complete referrals, assessments and admissions documentation

* Lead on support initiatives including group work

* Identify and promote opportunities for employment, education and training and support customers to remove barriers to accessing these opportunities

* Carry out health and safety checks, including room inspections and basic safety checks

WHAT WE’RE LOOKING FOR:

* Experience supporting individuals with complex and multiple needs

* An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.

* Strong background in safeguarding and risk management, multi-agency working, housing-related support and tenancy sustainment

* Experience delivering structured support and risk management

* Knowledge of psychological or trauma informed approaches

* Experience handling crisis situations and challenging behaviour

* Initiative and confidence to make and act on decisions

* Experience working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results

* Ability to maintain accurate records and manage casework effectively

* Competent administrative and IT skills

FURTHER REQUIREMENTS:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

HOW TO APPLY:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position