Resident Liaison Officer
Posted on Jul 13, 2026 by CV-Library
Little Parndon, Essex, United Kingdom
Construction
Immediate Start
£17 - £19 Hourly
Temporary
Resident Liaison Officer (RLO) - External Works
Location: Harlow
Rate: Up to £19 per hour
Contract: Temp to Perm
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a temp-to-perm basis, supporting an external works programme across Harlow.
This is an excellent opportunity for an experienced RLO looking for an immediate start with the potential to secure a permanent position.
Key Responsibilities
Act as the main point of contact for residents throughout the external works programme.
Communicate works schedules, access arrangements, and project updates to residents.
Arrange appointments, conduct resident visits, and support pre-start meetings.
Manage resident expectations and resolve queries or complaints professionally.
Liaise closely with site managers, supervisors, subcontractors, and client representatives.
Support vulnerable residents and ensure appropriate arrangements are in place throughout the works.
Maintain accurate records of resident communications, appointments, and project progress.
Attend site meetings and provide feedback on resident concerns and customer satisfaction.
Deliver a high standard of customer service while helping projects run efficiently with minimal disruption.
Skills & Experience
Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role.
Experience working on external works, planned maintenance, refurbishment, or social housing projects.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities.
Good IT skills, including Microsoft Office and internal management systems.
Full UK driving licence.
A proactive, customer-focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
INDTJ
Location: Harlow
Rate: Up to £19 per hour
Contract: Temp to Perm
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a temp-to-perm basis, supporting an external works programme across Harlow.
This is an excellent opportunity for an experienced RLO looking for an immediate start with the potential to secure a permanent position.
Key Responsibilities
Act as the main point of contact for residents throughout the external works programme.
Communicate works schedules, access arrangements, and project updates to residents.
Arrange appointments, conduct resident visits, and support pre-start meetings.
Manage resident expectations and resolve queries or complaints professionally.
Liaise closely with site managers, supervisors, subcontractors, and client representatives.
Support vulnerable residents and ensure appropriate arrangements are in place throughout the works.
Maintain accurate records of resident communications, appointments, and project progress.
Attend site meetings and provide feedback on resident concerns and customer satisfaction.
Deliver a high standard of customer service while helping projects run efficiently with minimal disruption.
Skills & Experience
Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role.
Experience working on external works, planned maintenance, refurbishment, or social housing projects.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities.
Good IT skills, including Microsoft Office and internal management systems.
Full UK driving licence.
A proactive, customer-focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
INDTJ
Reference: 225364365
https://jobs.careeraddict.com/post/113551435
Resident Liaison Officer
Posted on Jul 13, 2026 by CV-Library
Little Parndon, Essex, United Kingdom
Construction
Immediate Start
£17 - £19 Hourly
Temporary
Resident Liaison Officer (RLO) - External Works
Location: Harlow
Rate: Up to £19 per hour
Contract: Temp to Perm
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a temp-to-perm basis, supporting an external works programme across Harlow.
This is an excellent opportunity for an experienced RLO looking for an immediate start with the potential to secure a permanent position.
Key Responsibilities
Act as the main point of contact for residents throughout the external works programme.
Communicate works schedules, access arrangements, and project updates to residents.
Arrange appointments, conduct resident visits, and support pre-start meetings.
Manage resident expectations and resolve queries or complaints professionally.
Liaise closely with site managers, supervisors, subcontractors, and client representatives.
Support vulnerable residents and ensure appropriate arrangements are in place throughout the works.
Maintain accurate records of resident communications, appointments, and project progress.
Attend site meetings and provide feedback on resident concerns and customer satisfaction.
Deliver a high standard of customer service while helping projects run efficiently with minimal disruption.
Skills & Experience
Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role.
Experience working on external works, planned maintenance, refurbishment, or social housing projects.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities.
Good IT skills, including Microsoft Office and internal management systems.
Full UK driving licence.
A proactive, customer-focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
INDTJ
Location: Harlow
Rate: Up to £19 per hour
Contract: Temp to Perm
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a temp-to-perm basis, supporting an external works programme across Harlow.
This is an excellent opportunity for an experienced RLO looking for an immediate start with the potential to secure a permanent position.
Key Responsibilities
Act as the main point of contact for residents throughout the external works programme.
Communicate works schedules, access arrangements, and project updates to residents.
Arrange appointments, conduct resident visits, and support pre-start meetings.
Manage resident expectations and resolve queries or complaints professionally.
Liaise closely with site managers, supervisors, subcontractors, and client representatives.
Support vulnerable residents and ensure appropriate arrangements are in place throughout the works.
Maintain accurate records of resident communications, appointments, and project progress.
Attend site meetings and provide feedback on resident concerns and customer satisfaction.
Deliver a high standard of customer service while helping projects run efficiently with minimal disruption.
Skills & Experience
Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role.
Experience working on external works, planned maintenance, refurbishment, or social housing projects.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities.
Good IT skills, including Microsoft Office and internal management systems.
Full UK driving licence.
A proactive, customer-focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
INDTJ
Reference: 225364365
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