Inside Sales Consultant

Manchester | Full-Time | Hybrid
We are looking for an Inside Sales Consultant to support our external sales teams by converting quoted works into secured revenue. You'll manage a pipeline of opportunities, build strong customer relationships, and identify opportunities to grow sales through upselling and cross-selling.
What you'll do:
• Manage and convert a pipeline of sales opportunities
• Liaise with customers and internal teams to secure business
• Complete pricing reviews and negotiate with customers
• Provide updates and excellent customer service throughout the sales process
• Identify cross-sell and up-sell opportunities
• Build long-term customer relationships and encourage repeat business
• Ensure opportunities are directed to the appropriate sales channels
What we're looking for:
Must-Have:

• Excellent customer service and communication skills
• Strong organisational skills and ability to manage your own workload
• Ability to work towards targets and KPI objectives
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Team player with a proactive and positive approach
Nice-to-Have:

• Experience in a sales, customer service, or account management environment
• HVAC product knowledge or industry experience
What we offer
• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Free Onsite Parking: Hassle-free commuting
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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