Neighbourhoods Housing Officer - Launceston

Neighbourhood Housing Officer – Agency Contract
📍 Location: Launceston / North Cornwall
💰 Pay: £20.75 per hour
🕒 Hours: 37 hours per week (Monday–Friday)
📄 Contract: Temporary until October 2026

Are you an experienced Housing Officer looking for your next opportunity in social housing?

We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.

What you'll be doing:

Managing a patch of social housing properties and acting as the main point of contact for residents.
Delivering excellent tenancy and neighbourhood management services.
Conducting tenancy sign-ups, property viewings and tenancy visits.
Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
Building strong relationships with residents, colleagues and partner agencies.
Supporting resident engagement and community development initiatives.
We're looking for someone with:

Experience in social housing, tenancy or neighbourhood management.
Strong knowledge of tenancy management and estate services.
Excellent communication and customer service skills.
The ability to manage a varied caseload and prioritise competing demands.
A proactive, organised and solutions-focused approach.
Full UK driving licence and access to a suitable vehicle (essential).

Enhanced DBS check required.

Interested?
To apply or find out more, contact Carol Jones:
📞 (phone number removed)
📧 (url removed)
Or send your CV today for immediate consideration