Sales Support Executive

Active staff are pleased to be representing a market leading Engineering company who are on the lookout for a Sales Support Executive…. In this fast-paced environment, you will ensure the smooth running of the sales process and ensure customers receive a great service.

The working hours are Monday to Friday 7:30am - 17:00pm

Benefits for the Sales Support Executive:

* 20 days + BH and Christmas shut down

* Free onsite parking

* Growth opportunities

* Profit share bonus (after probation)

* Employee assistance scheme (after probation)

Responsibilities for the Sales Support Executive:

* Accurately process sales orders using a CRM

* Issue prompt and professional order confirmations

* Pre-qualify deliveries with site contacts to ensure readiness

* Provide clients with clear, regular, and timely delivery updates

* Raise proforma invoices and efficiently manage card payment processing

* Coordinate bespoke design approvals with the Mechanical Design team

* Ensure customer engagement

* Serve as the primary point of contact for purchase enquiries

* Respond promptly and professionally to general queries

* Operational Coordination

* Collaborate closely with depots and transport teams to ensure seamless order fulfilment

* Ensure all orders are processed accurately and within agreed time frames

The person for the Sales Support Executive:

* Strong teamwork and collaborative abilities

* Excellent organisation and planning skills

* Clear, confident, and professional communication

* Effective time management and prioritisation

* Ability to work efficiently under pressure and meet deadlines

* High attention to detail and commitment to accuracy

* Positive, proactive, and solution-focused mindset