Service Manager

Service Manager
Hemel Hempstead
Competitive Salary + Excellent Benefits

Ready to take full control of a busy, high-performing service operation?

We are working with a leading plant hire business in Hemel Hempstead who are looking for a confident, hands-on Service Manager to lead from the front in a high-volume, fast-paced environment.

This isn't a role for someone who wants to sit behind a desk, it's for a proactive leader who thrives on pace, takes ownership, and knows how to drive performance across a large engineering team.

You will be responsible for a fleet of circa 1,200 units and leading a team of 25 fitters, including mobile engineers, ensuring everything runs efficiently, safely, and without delay.

What you'll be doing:

Taking full ownership of the service department and driving performance daily
Leading, motivating, and developing a large team of fitters and engineers
Keeping a large fleet operational, compliant, and ready to meet customer demand
Managing servicing, breakdowns, inspections, and major repairs
Working closely with the Workshop Supervisor to keep operations running smoothly
Driving efficiency, reducing downtime, and identifying cost-saving opportunities
Maintaining high standards of health & safety and compliance
Communicating clearly with your team through briefings and toolbox talksWhat we're looking for:

A proven Service / Workshop / Engineering Manager within plant hire or similar
A strong leader who can manage people, performance, and pressure
Someone who thrives in a busy, fast-moving environment
Organised, decisive, and solutions-focused
Comfortable juggling multiple priorities without losing control of the detail
Plant or construction equipment background highly desirable
NVQ Level 3 in Plant Maintenance (or equivalent) a bonusWhy this role?

Join a well-established, growing business with a strong reputation
Take real ownership of a large-scale operation
Lead an experienced and capable engineering team
Be part of a business where you can genuinely make an impactWhat's on offer:

Competitive salary (DOE)
25 days holiday + bank holidays
Ongoing training & development
Subsidised gym membership
Enhanced leave benefits
Wellbeing support
Regular company eventsIf you are a driven Service Manager who enjoys being in the thick of it and making things happen, this is the opportunity to step into a role where you can truly lead, influence, and deliver.

Apply now or get in touch for a confidential conversation