Field Service Engineer

Job Title: Field Service Engineer
Location: Northern Ireland - Must be willing to travel (HQ in Omagh)
Duration: Permanent

The Field Service Engineer is responsible for the installation, maintenance, fault diagnosis, repair and commissioning of mobile screening and crushing equipment. The role involves providing high-quality technical support to customers, ensuring maximum machine uptime and maintaining strong customer relationships while adhering to health and safety standards.

Key Duties & Responsibilities:
* Carry out planned preventative maintenance (PPM) on mobile crushers, screeners, conveyors and associated equipment.
* Diagnose and repair mechanical, hydraulic, electrical and electronic faults.
* Conduct machine inspections and produce detailed service reports.
* Replace and repair components including engines, hydraulic systems, bearings, conveyors, crusher chambers, screen boxes and drive systems.
* Perform warranty and campaign work as required.
* Provide on-site technical support and troubleshooting for customers.
* Assist operators and maintenance personnel with machine operation and preventative maintenance practices.
* Support commissioning and decommissioning of equipment.
* Liaise with manufacturers and internal technical teams to resolve complex issues.
* Build and maintain professional relationships with customers.
* Complete accurate service reports, inspection sheets, and timesheets.

Qualifications & Experience:
* Recognised engineering qualification (NVQ Level 3, City & Guilds, Apprenticeship, or equivalent).
* Proven experience working on heavy plant, crushing, screening, recycling, quarrying, mining, or construction equipment.
* Strong knowledge of:
o Diesel engines
o Hydraulics
o Electrical systems
o Mechanical drive systems
* Ability to read hydraulic and electrical schematics.
* Full UK driving licence.
* Strong fault-finding and diagnostic skills.

Working Conditions:
* Field-based role covering designated territories throughout NI.
* Frequent travel and occasional overnight stays.
* Participation in an on-call rota may be required.
* Work undertaken at quarries, recycling facilities, construction sites and customer premises.
* Requirement to work outdoors in varying weather conditions.

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