Ski Tours Coordinator

Leading Tour Operator who provide group travel across Europe & Worldwide, are seeking an Itineraries Coordinator for their Ski Tours Division due to further growth and investment. This Group Tours and Educational Travel Company aim to make organising groups travel simpler for their clients and create unforgettable experiences. If you're passionate about ski & winter sports, have solid experience working in operational roles (within the Travel Industry), building relationships with suppliers & customers, and using your excellent organisational and customer service skills, this could be a great fit for you! If you have Italian languages skills, this would also be a great opportunity to use them! Starting salary is dependent on experience, very competitive, and they do offer wide ranging benefits (detailed below) including 25 days holiday plus bank holidays rising with service, health care and hybrid working (Nottingham). Fully remote working will be considered if you have solid experience in a similar role.

JOB DESCRIPTION:

Liaise regularly with the group leader from the booking stage until return
Calculate timings and make reservations for ski school, ski passes, equipment hire and après ski events
Liaise with accommodation centres regarding rooming requirements, meal arrangements and general enquiries.
Work with the accommodation centres and airlines to update on passenger changes, name changes, dietary requirements etc.
Work closely with the group leaders to answer any queries they have in relation to their tours
Potentially assist groups on tour by acting as a 'Tour Rep'
Visit destinations as part of ongoing training, and to audit and review our suppliers
Answer the telephone and help with booking enquiries
Any other tasks that the business requires
Attend and present at school parents' evenings as required both remotely and in person.
To carry out duties on the out of hours phone whilst groups are on tour (additional pay applicable)

EXPERIENCE REQUIRED:

An ability to speak a European language is desirable
Experience of working in the Ski Industry, either in the UK or in destination, is highly desirable.
Must be able to demonstrate knowledge and understanding of multiple destinations and subject areas.
Possess excellent organisational and admin skills.
Demonstrate a proactive approach to their daily work whilst being able to prioritise tasks.
Ability to build and develop relationships with colleagues, suppliers and customers.
Show an outgoing and confident personality.
Possess good communication skills.
Demonstrate a 'can-do' attitude.
Must have a high level of written and spoken English - Grade C or above at GCSE (or equivalent).

SALARY & BENEFITS

Competitive Salary
Opportunities to travel
25 days holiday plus all bank holidays (increasing with service to a maximum of 30 days)
Opportunities to buy extra holiday
Hybrid working - 2 or 3 days in the office each week, with the rest working from home, after probation period.
Fully remote working will be considered if you have solid experience in a similar role.
Company pension
On-site parking (free electric vehicle charging)
Sick pay
Flexible working
Private Healthcare
Life Insurance INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants