Customer Service Admin

Customer Service Administrator

Oldbury

£12.71 per hour

Monday to Friday, 9:00am – 5:00pm

Immediate start available

Looking for a stable office role with regular hours and no weekend work? Our client in Oldbury is looking for a reliable Customer Service Administrator to join their friendly, supportive team. This is an excellent opportunity to join a well-established business with over 70 years of success and the genuine opportunity to secure a permanent position.

We're interviewing immediately, so early applications are encouraged.

What’s in it for you?

Immediate start
Regular hours
Genuine opportunity to secure a permanent position
No weekends
Full training provided
Supportive team
Long-established and stable business
Free onsite parking

Key Duties:

Processing customer orders and updating systems
Handling customer enquiries by phone and email
Maintaining accurate records and databases
Supporting complaint resolution and escalating issues when required
Managing incoming calls and correspondence
Providing general administrative support to the team

Requirements:

Good communication skills, both written and verbal
Competent IT skills, including Microsoft Office
Strong attention to detail and organisational skills
Ability to work independently and as part of a team

This role is expected to become permanent following a successful temporary period, offering a genuine long-term opportunity with a stable and well-established employer.

Please note: Due to the high volume of applications, if you have not heard from us within two weeks, unfortunately your application has been unsuccessful