Administrator

Administrator

£26,000 per annum, Permanent, Full-time 35 hours per week, BS32 Bradly Stoke, Bristol, Holidays, Pension, Parking plus more

We are seeking a highly organised and proactive Administrator to join our Bristol-based team on a permanent basis. This is a key role within the business, providing essential administrative support while acting as the first point of contact for customers and candidates.

The successful candidate will play an important part in ensuring the smooth day-to-day running of the office, supporting compliance processes, processing timesheets, and creating internal and external materials using Canva. This role would suit someone who enjoys variety, takes pride in accuracy, and thrives in a customer-facing environment.

Key Responsibilities

Customer Service & Communication

Act as the first point of contact for customers, clients, and visitors on the telephone
Handle incoming calls and emails in a professional and friendly manner
Respond to enquiries promptly or direct them to the appropriate team member
Maintain a positive and professional company image at all timesAdministrative Support

Provide comprehensive administrative support to the wider team
Manage data entry, filing, scanning, and document control
Maintain accurate records and update internal systems as required
Support diary management, meeting coordination, and general office organisationTime sheet Processing

Accurately process weekly and monthly timesheets
Chase missing or incorrect information where necessary
Ensure timesheets are completed in line with internal deadlines
Liaise with relevant departments to resolve any discrepanciesCompliance Support

Assist with general compliance activities, ensuring records are accurate and up to date
Support audits and internal checks as required
Maintain confidentiality and adhere to company policies and procedures
Ensure documentation is stored and managed in line with compliance standardsCanva & Document Creation

Create and update documents, presentations, and basic marketing materials using Canva
Ensure branding and formatting are consistent and professional
Support internal communications and documentation updatesSkills, Knowledge & Experience

Essential

Strong administrative and organisational skills
Excellent written and verbal communication skills
Good attention to detail and a high level of accuracy
Confident using IT systems, including Microsoft Office
Ability to manage multiple tasks and prioritise workload effectivelyDesirable

Previous experience in an office administration or similar role
Experience using Canva
Exposure to compliance-related tasks or regulated environmentsPersonal Attributes

Professional, approachable, and customer-focused
Reliable and dependable with a strong work ethic
Proactive and willing to learn
Able to work independently as well as part of a teamWhat We Offer

Competitive salary of £26,000 per annum
25 days holiday plus bank holidays, rising to 30 days holiday + Bank holiday's
35-hour working week with an early 1:30pm finish on Fridays
Supportive and friendly working environment
Opportunity to develop administrative and compliance skillsTravail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion