HR Services Team Leader

HR Team Manager

Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety.

This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business.

We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction.

The HR Consultancy Team Leader will also be responsible for:

Lead, coach and develop a team of HR Advisors
Drive quality, performance and service KPIs
Act as an escalation point for complex employment matters and service issues
Conduct performance reviews, quality assessments and formal meetings where required
Oversee daily operational performance and report into senior leadership
Support recruitment, training and retention initiatives
Contribute to strategic projects and continuous improvement
Drive growth and retention across the Scottish client base

About You

Proven experience leading high-performing teams in a fast-paced environment
Strong commercial awareness and operational mindset
Excellent employment law and HR knowledge
Confident handling escalations, complaints and complex people matters
Resilient, solutions-focused and able to work under pressure
Strong organisational and stakeholder management skills

This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment.

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INDFIR

The Portfolio Group are acting on behalf of our client in recruiting for this position