Role: Project Analyst
Contract: Permanent, Full-time
Salary: £28,900 (DOE)
Travel: Lincolnshire (Hybrid - typically 2-3 days per week in the office)

iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth, they're looking to bring in a Project Analyst to support the delivery of software implementation projects for customers across the UK.

This is an excellent opportunity for someone with strong organisational skills, a passion for problem-solving, and an interest in technology and project delivery. Whether you've worked in project support, software implementations, technical support or a similar customer-facing role, this position offers the chance to develop your career within a collaborative and supportive environment.

Responsibilities:

• Supporting the implementation and configuration of software solutions
• Analysing customer data and resolving inconsistencies
• Troubleshooting technical and implementation issues throughout the project life cycle
• Monitoring project progress and helping ensure delivery against agreed timelines
• Organising and attending internal and customer project meetings
• Delivering customer training both remotely and on-site
• Maintaining project documentation and reports
• Building strong relationships with customers and acting as a key point of contact
• Providing support during customer go-live activities, including occasional site visits

Skills:

• Project coordination or project delivery experience
• Excellent communication and stakeholder management skills
• Strong organisational and time management abilities
• Good IT skills with the ability to learn new software quickly
• A proactive approach to problem solving
• Confidence working with data and identifying issues
• A full UK driving licence (or close to obtaining one)
• Flexibility to travel occasionally, including overnight stays where required

Beneficial:

• Software implementation or technical support
• SQL or database querying
• Project management tools
• Healthcare or NHS environments
• PRINCE2 or another project management qualification

What's on Offer?

- Hybrid working environment with a supportive and collaborative team
- Home working allowance
- 22 days annual leave plus bank holidays (increasing with service)
- Birthday off
- Annual volunteering day
- Private healthcare
- Pension scheme
- Electric vehicle salary sacrifice scheme
- Regular team socials and company events

If you're looking to build your career in project delivery within a growing health tech business where you'll receive excellent training and genuine opportunities for development, we'd love to hear from you! Don't hesitate to apply now.