Group Vehicle Warranty Executive

We are recruiting on behalf of our client, a prominent multi-franchise approved car dealer group with multiple centres across South and South West England. They are seeking a Group Vehicle Warranty Executive to join their team. This position offers the flexibility to work from either their Salisbury head office or any of their dealership locations in Swindon, Gloucester, Dorchester, or Yeovil, with a combined 50% office-based and 50% work-from-home arrangement.

Benefits for the successful Group Vehicle Warranty Executive:

Starting salary approximately £35,000 per annum, dependent on experience
Performance-related bonus scheme with on-target earnings of around £37,500 annually
Access to a company car
Flexible work from home options
22 days annual leave plus bank holidays and your birthday off
Full manufacturer-accredited training and development
Company pension scheme
Staff discounts, life assurance, long service awards, and inter-company competitions
Clear career progression opportunities within a dealer group operational for over 25 years across the regionDuties of the Group Vehicle Warranty Executive:

Prepare and submit warranty claims to manufacturers for payment
Check and reconcile weekly statements, query overdue claims or discrepancies
Ensure all warranty documentation meets manufacturers’ guidelines
Prepare accurate invoices and warranty claims in line with departmental standards
Maintain fully completed repair order documentation
Process policy claims promptly and verify customer reimbursements
Control and manage returned warranty materials
Reconcile warranty credits accurately and resolve discrepancies
Collaborate across departments to ensure smooth warranty administrationRequirements of the Group Vehicle Warranty Executive:

Previous experience in an office administrative role within the automotive industry preferred
Strong clerical and data entry skills with meticulous attention to detail
Excellent organisational and time management skills
Customer-focused mindset with the ability to work collaboratively
IT literacy with proficiency in Microsoft Office applications
Valid UK driving licence with minimal points
Knowledge of vehicle warranty administration is advantageous but not essentialTo be considered for the role of Group Vehicle Warranty Executive, individuals should reside near Salisbury or any of the other dealership locations and possess relevant automotive warranty administration experience.

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic Group Vehicle Warranty Executive opportunity.

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