Workshop Foreman

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.

We are now looking for a workshop forman to join our team in Hemel Hempstead.

Role Purpose:

Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
Good attention to detail and commitment to quality, safety, and compliance.
Basic IT skills for updating records, job cards, workshop systems, and reports.

Qualifications and Licences

Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
Full UK driving licence is preferred.
Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
Health and safety awareness or supervisory training is desirable.

Personal Attributes

Hands-on, proactive, and practical approach to problem solving.
Strong leadership style with the ability to coach, support, and challenge the team appropriately.
Reliable, organised, and able to manage competing priorities.
Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
Committed to maintaining a safe, professional, and tidy workshop environment.

Key Performance Measures

Workshop jobs completed safely, correctly, and on time.
Reduced vehicle or equipment downtime.
High standard of workmanship and quality control.
Effective team productivity and utilisation.
Accurate completion of records, inspections, and compliance documentation.
Positive communication between workshop, service, parts, and management teams.
Monday to Friday, day shift 07.30 to 17.30

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