Audio Visual Specialist - Permanent - London

An opportunity has arisen for an Audio Visual Specialist to join a London-based law firm on a permanent basis. This office-based role is focused on delivering reliable audio-visual and meeting room technology support, ensuring seamless hybrid meetings, presentations, hearings and events.

Key Responsibilities
Provide day-to-day support for the firm's AV estate, including meeting rooms, client-facing spaces and collaboration areas.
Support Microsoft Teams Rooms, displays, cameras, microphones, control systems and wireless presentation technology.
Perform room readiness checks, preventative maintenance, firmware updates and approved system upgrades.
Troubleshoot AV, hybrid meeting, presentation, audio, video, screen sharing and connectivity issues, escalating where required.
Deliver first-line support for meeting room technology, including laptop connectivity, docking, Wi-Fi, display output and audio device issues.
Support internal and client-facing events, webinars, presentations and live meetings, including operating room technology where required.
Maintain AV documentation, asset registers, system diagrams and user guides.
Liaise with third-party AV vendors and support life cycle planning, equipment replacement and continuous service improvements.
Work closely with IT and Facilities teams to maintain meeting room standards and ensure accessibility features remain operational.

Key Experience
Proven experience supporting enterprise AV systems within a professional environment.
Strong hands-on experience with at least two of the following: Microsoft Teams Rooms, Q-SYS, Crestron, Shure or Sennheiser technologies.
Experience supporting hybrid meeting environments, conference room technology and live events.
First-line IT support experience, particularly relating to laptops, connectivity and meeting room technology.
Strong troubleshooting and fault-finding skills.
Confident communication skills with the ability to support non-technical users and senior stakeholders.
Able to work independently, prioritise effectively and remain calm under pressure.
Experience within legal, professional services or other client-facing environments is advantageous.
Familiarity with AV-over-IP environments and remote monitoring tools is beneficial.
Relevant certifications such as CTS, Q-SYS or Crestron are desirable.

Audio Visual Specialist - Permanent - London

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business