Account Coordinator

About the Role

An exciting opportunity has arisen for an organised and customer-focused Account Executive to join a busy Internal Sales team based on Deeside Industrial Estate.

This is a varied role where you'll be responsible for managing customer requirements from order processing through to delivery, ensuring exceptional customer service while supporting the company's operational and commercial objectives.

You'll work closely with customers, production, purchasing and accounts, making this an ideal opportunity for someone who enjoys building relationships and thrives in a fast-paced manufacturing environment.

Job Title: Account Executive

Hours: Mon-Fri 9am-5pm

Pay: £25,000-£30,000 DOE

Key Responsibilities

Create specifications on the ERP system (Dynamics 365)
Verify artwork availability for customer orders
Manage Vendor Managed Inventory (VMI) and customer forecasts
Generate sales and production orders
Apply customer pricing and obtain spot pricing where required
Attend production meetings for new jobs
Coordinate deliveries and optimise transport requirements
Calculate requirements and raise purchase requisitions
Monitor aged stock and finished goods
Maintain accurate specification and control documentation
Produce customer reports, including stock reports
Attend customer meetings both on and off site
Resolve customer queries quickly and professionally
Support colleagues during holidays and absences
Liaise with European suppliers and internal teams regarding outsourced work
Assist the Accounts team with invoice queries
Help achieve monthly team performance targetsAbout You

We're looking for someone who is:

Highly organised with excellent attention to detail
A confident communicator with strong customer service skills
Able to prioritise workloads and manage multiple tasks
Proactive and capable of working independently
Flexible with a positive, can-do attitude
Comfortable building relationships across all levels of the business
Committed to delivering high levels of accuracy and serviceSkills & Experience

Previous experience in an internal sales, customer service or account management role
Experience working with ERP systems (Dynamics 365 would be advantageous)
Strong Microsoft Excel skills
Excellent organisational and administrative abilities
Experience within a manufacturing environment would be beneficial but is not essentialQualifications

Educated to A Level standard or equivalent.Why Apply?

This is an excellent opportunity to join a well-established business offering a varied role with the chance to work closely with customers and multiple departments while developing your career within a supportive team.

The company offer benefits such as:

Pension
Group income protection
Group life assurance
Cycle to work scheme
Onsite physio
Working in a modern facilityIf you are interested please apply today and contact Nicola on (phone number removed)