Family Support Workers

Family Support Workers

Location: Loughborough, Leicestershire
Working Hours: Part-Time (18 & 22.5 hours) and Full-Time (37 hours)
Salary: £13.38 per hour

Our client is a domestic and sexual abuse charity based in Loughborough, Leicestershire. They provide support to men, women and children affected by domestic abuse and/or sexual violence across Leicester, Leicestershire and Rutland.

The Role

You will provide direct, trauma-informed support to children, young people, and families affected by domestic abuse and/or sexual violence. This includes one-to-one work, group programmes, and delivering awareness and education sessions in schools, youth settings, and with local practitioners. You will also contribute to safeguarding, case management, and multi-agency working.

Key responsibilities:

Deliver one-to-one support and group programmes for children and young people affected by domestic abuse and/or sexual violence
Provide healthy relationships sessions in schools and youth settings
Deliver training and awareness-raising sessions for local practitioners
Maintain accurate and confidential client records including referrals, risk and needs assessments, support and safety plans, and case notes
Work collaboratively with external agencies, including Early Help and safeguarding partners, making appropriate referrals where required
Attend and represent the organisation at meetings, conferences, and forums as required
Contribute to internal meetings, reporting on service developments, issues, and requirements, and supporting service improvement
Support organisational decision-making and contribute to discussions affecting service delivery and clients
Maintain confidentiality and adhere strictly to all organisational policies and procedures
Work to the highest standards of service provision at all times
Support the wider aims and objectives of the organisation, undertaking additional duties as reasonably required
Requirements

Essential

Recognised qualification in social work, education, youth and community, family work or a related field, or at least three years’ paid or unpaid experience working with children and young people in one-to-one and group settings
Understanding of domestic abuse and sexual violence and their impact on individuals and families
Experience working with families, including knowledge of crisis intervention
Understanding of multi-agency working, Early Help, child protection, and safeguarding procedures
Full UK driving licence and access to a car
Experience working under pressure with the ability to prioritise workload
Strong communication, interpersonal, and relationship-building skills
Competent in using IT systems, email, and internet-based tools
Ability to use initiative and make appropriate decisions within organisational boundaries
Understanding of confidentiality and equal opportunities practice
Ability to work flexibly, including evenings and weekends where required
Experience maintaining professional relationships with a wide range of stakeholders
Desirable

Experience working with people affected by domestic abuse and/or in crises
Experience within the voluntary or charity sector
Experience delivering training or awareness-raising sessions
What’s In It For You

Paid holidays, including public and religious holidays
Workplace Pension Scheme
Paid compassionate leave (up to five working days per year)
Paid sickness leave after six months’ service (up to eight working weeks in any 12 months)
Training and professional development opportunities, flexible working arrangements where possible
Regular supervision and support from your line manager
Opportunities to make a tangible difference in the lives of survivors
A supportive, collaborative, and passionate team environment
Meaningful and rewarding work within a specialist charity
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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