Export Coordinator
Posted on Jul 7, 2026 by CV-Library
Oldbury, West Midlands (County), United Kingdom
Customer Service
Immediate Start
£35k - £40k Annual
Full-Time
Involve Recruitment (Midlands) Ltd are recruiting for a Manufacturing company in Oldbury for a Customer Service AND Export Coordinator with exceptional customer service!
This is a start to finish role – everything from processing the customer order until the order is complete and in the customers hands, so full ownership is required
Working hours – 37 hr working week - Mon-Thu 08:30-4:30pm / Fri 8:30-4:00pm
Holidays - 33 days
Salary - £35,000 to £40,000
Job Description
* Processing and following-up Customer orders.
* Answering Customers’ requests and ensuring Customer intimacy
* Executing related import / export activities
* Ensuring compliance with internal and local rules & regulations, in order to ensure business continuity
* Daily interaction with Customers, Sales Managers, Credit Control, Order Fulfilment depts.
* Replying to customers enquiries and connecting them with correct contacts internally when required
* Checking daily report to progress status of the outstanding orders
* Order Entry including O&G orders from other production sites
* Confirming details to customers, update on delivery issues/dates etc
* Returns requests / Credit & Debit notes
* Input of Complaints / updating of pricing, customer records
* Assisting to raise new accounts/Ship to etc
* Preparation of documentation for banking systems Letters of credit – and collections.
* Maintaining orders with OTIF codes where necessary.
Profile
* Strong experience in Customer Service and Export Documentation
* MS and ERP systems is required
* Knowledge of shipping incoterms, letter of credit, bank collections, export requirements, particularly with respect to Hazardous goods.
We are looking to move swiftly on this position so please apply NOW
This is a start to finish role – everything from processing the customer order until the order is complete and in the customers hands, so full ownership is required
Working hours – 37 hr working week - Mon-Thu 08:30-4:30pm / Fri 8:30-4:00pm
Holidays - 33 days
Salary - £35,000 to £40,000
Job Description
* Processing and following-up Customer orders.
* Answering Customers’ requests and ensuring Customer intimacy
* Executing related import / export activities
* Ensuring compliance with internal and local rules & regulations, in order to ensure business continuity
* Daily interaction with Customers, Sales Managers, Credit Control, Order Fulfilment depts.
* Replying to customers enquiries and connecting them with correct contacts internally when required
* Checking daily report to progress status of the outstanding orders
* Order Entry including O&G orders from other production sites
* Confirming details to customers, update on delivery issues/dates etc
* Returns requests / Credit & Debit notes
* Input of Complaints / updating of pricing, customer records
* Assisting to raise new accounts/Ship to etc
* Preparation of documentation for banking systems Letters of credit – and collections.
* Maintaining orders with OTIF codes where necessary.
Profile
* Strong experience in Customer Service and Export Documentation
* MS and ERP systems is required
* Knowledge of shipping incoterms, letter of credit, bank collections, export requirements, particularly with respect to Hazardous goods.
We are looking to move swiftly on this position so please apply NOW
Reference: 225340261
https://jobs.careeraddict.com/post/113523271
Export Coordinator
Posted on Jul 7, 2026 by CV-Library
Oldbury, West Midlands (County), United Kingdom
Customer Service
Immediate Start
£35k - £40k Annual
Full-Time
Involve Recruitment (Midlands) Ltd are recruiting for a Manufacturing company in Oldbury for a Customer Service AND Export Coordinator with exceptional customer service!
This is a start to finish role – everything from processing the customer order until the order is complete and in the customers hands, so full ownership is required
Working hours – 37 hr working week - Mon-Thu 08:30-4:30pm / Fri 8:30-4:00pm
Holidays - 33 days
Salary - £35,000 to £40,000
Job Description
* Processing and following-up Customer orders.
* Answering Customers’ requests and ensuring Customer intimacy
* Executing related import / export activities
* Ensuring compliance with internal and local rules & regulations, in order to ensure business continuity
* Daily interaction with Customers, Sales Managers, Credit Control, Order Fulfilment depts.
* Replying to customers enquiries and connecting them with correct contacts internally when required
* Checking daily report to progress status of the outstanding orders
* Order Entry including O&G orders from other production sites
* Confirming details to customers, update on delivery issues/dates etc
* Returns requests / Credit & Debit notes
* Input of Complaints / updating of pricing, customer records
* Assisting to raise new accounts/Ship to etc
* Preparation of documentation for banking systems Letters of credit – and collections.
* Maintaining orders with OTIF codes where necessary.
Profile
* Strong experience in Customer Service and Export Documentation
* MS and ERP systems is required
* Knowledge of shipping incoterms, letter of credit, bank collections, export requirements, particularly with respect to Hazardous goods.
We are looking to move swiftly on this position so please apply NOW
This is a start to finish role – everything from processing the customer order until the order is complete and in the customers hands, so full ownership is required
Working hours – 37 hr working week - Mon-Thu 08:30-4:30pm / Fri 8:30-4:00pm
Holidays - 33 days
Salary - £35,000 to £40,000
Job Description
* Processing and following-up Customer orders.
* Answering Customers’ requests and ensuring Customer intimacy
* Executing related import / export activities
* Ensuring compliance with internal and local rules & regulations, in order to ensure business continuity
* Daily interaction with Customers, Sales Managers, Credit Control, Order Fulfilment depts.
* Replying to customers enquiries and connecting them with correct contacts internally when required
* Checking daily report to progress status of the outstanding orders
* Order Entry including O&G orders from other production sites
* Confirming details to customers, update on delivery issues/dates etc
* Returns requests / Credit & Debit notes
* Input of Complaints / updating of pricing, customer records
* Assisting to raise new accounts/Ship to etc
* Preparation of documentation for banking systems Letters of credit – and collections.
* Maintaining orders with OTIF codes where necessary.
Profile
* Strong experience in Customer Service and Export Documentation
* MS and ERP systems is required
* Knowledge of shipping incoterms, letter of credit, bank collections, export requirements, particularly with respect to Hazardous goods.
We are looking to move swiftly on this position so please apply NOW
Reference: 225340261
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