Prestige Service Advisor

Prestige Service Advisor – Main Dealership
Hatfield
Circa £35,000 basic (DOE) + genuine £10,000 bonus
Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm
The Role
An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield.
You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.
If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move.
Key Responsibilities
* Advise customers on all service, maintenance, and repair work
* Handle technical queries and provide clear, accurate information
* Book vehicles into the workshop and manage progress updates
* Communicate effectively with technicians, service control, and customers
* Identify and cross-sell additional repair work, parts, and services
* Accurately produce and finalise customer invoices
* Deliver a premium-level experience that reflects a prestige dealership brand
Your Background & Skills
* Proven experience as a Service Advisor within a main dealership
* Strong technical understanding of vehicle servicing and repair processes
* Excellent customer service, communication, and interpersonal skills
* Organised, professional, and confident in a fast-paced environment
* Ability to build long-term relationships and ensure customer loyalty
* Full UK Driving Licence required
Benefits
* Circa £35,000 basic (DOE) + genuine £10,000 bonus
* Full manufacturer training and development opportunities
* Work with a prestige brand in a modern, customer-focused dealership
* Supportive management team and excellent career progression prospects
Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth