Service Administrator

Thorn Baker Industrial Recruitment are looking for a Service Administrator to join one of our clients based in Leicester.

This will be a straight permanent position

The Job:

Prepare and send customer quotes and complete service sheets in a timely manner as well as being responsible for managing the stock control.
Be the first point of contact for incoming calls/emails to all external customers.
Pursue customers for unpaid invoices.
Ensure the service contracts renewals are sent out on time
Be responsible for all basic office tasks such as filing, reception, post, deliveries etc. Sending parts to service engineers and our customers, ensuring shipping notes invoices are issued 2+ years in an admin or similar role
Working Hours are Monday to Friday 9am-5pm but hours can be flexible - with 30 min unpaid lunch so 37.5 hours per week
At the start, you will be office based but after training - 2 days can be working from home
Starting salary will be £26-28k with the opportunity for an increase after 12 months
The Person:

Experience with ERP is beneficial
Understanding of technology/engineering is a plus but not essential
Exceptional level of written and verbal communication skills across all levels
Excellent time management and organisational skills
Friendly, polite, and professional attitude
Have a full UK driving licence as you may be asked to visit another location or attend a meeting or training in another location
LEC03

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