Domiciliary Care Manager

Branch Care Manager - Domiciliary Care Tunbridge Wells
Salary: £43,000 base + £7,200 bonus
Total Package: £50.2k
Hours: 8:30am - 5:30pm, Monday to Friday (office-based)

Location: Tunbridge Wells

About the Role

We are seeking an experienced and commercially driven Branch Care Manager to lead a domiciliary care branch in Tunbridge Wells. This is an exciting opportunity to take ownership of a high-demand, stable service with strong existing care packages already in place.

This is a pivotal leadership role requiring a balance of operational excellence, commercial awareness, and a strong commitment to regulatory compliance and quality outcomes.

Key Responsibilities

Provide strong, visible leadership
Oversee daily operations of the branch, ensuring efficient and compliant service delivery
Drive sustainable growth of private and local authority care packages
Maintain full compliance with CQC standards and ensure high-quality care delivery
Manage staffing, rotas, recruitment, onboarding, and retention strategies
Take responsibility for branch performance, KPIs, and financial targets
Balance quality care delivery with commercial performance and profitability
Participate in an on-call rota to support operational requirements
Build and maintain strong relationships with clients, families, professionals, and commissioners
Ensure robust care planning, risk assessments, and safeguarding procedures are in place
Lead by example in promoting a positive, accountable, and high-performance cultureEssential Requirements

Proven experience in domiciliary care management
Strong leadership and team management experience
Solid understanding of CQC regulations and compliance frameworks
Commercially minded with experience growing a care branch or service
Ability to balance quality care with operational and financial performance
Resilient, proactive, and able to perform in a fast-paced environment
Full UK driving licence
Flexibility to meet the needs and outcomes of the businessDesirable Experience

Experience managing private care packages
Track record of successfully growing a domiciliary care branch
Experience working in a high-volume or fast-growth care environmentWhat We Offer

Competitive salary package totalling £50.2k
Established branch with strong existing demand
Opportunity to shape and lead a team
Long-term career progression opportunities within a growing organisation
Supportive senior leadership structure

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age