Showroom Manager

Overview of the Role:

As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare.

Key Responsibilities:

* Management of small sales team

* Welcoming customers to the showroom and building relationship with clients

* Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors

* Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service

* Ability to problem solve

* Management of the showroom diary and appointments online

* Updating the CRM system with relevant client information and daily activity

Skills & Experience:

Essentials

Desirables

* Excellent customer service skills and outstanding time management and organisation skills are essential

* The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator

* The ability to write clear, concise emails

* Commercially minded and a proven ability to demonstrate driving sales

* A background in design/interiors/creative industry

* Exceptional attention to detail

* Enthusiastic and hands on - this is a busy, fast-paced company

* A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people

* Experience of using your own initiative and anticipating future needs

* Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)

* High end retail experience

Travel Requirements:

* Please ensure the work location is easily commutable from your home location. Full UK Driving License preferred