Service Advisor

Our client, a reputable multi-franchised approved dealership in Bristol, is seeking an experienced Vehicle Service Advisor to join their team. This is an excellent opportunity for a skilled professional to progress within a dynamic, customer-focused environment.

Benefits of the Service Advisor:

Starting salary up to £32,000 per annum, depending on experience and qualifications
Uncapped performance-related bonus scheme exceeding £6,750 annually
22 days annual leave plus Bank Holidays, increasing with service
Full manufacturer-accredited training to support your professional development
Access to a car benefit scheme after six months of employment
Company pension scheme and life assurance
Staff purchase discounts
Opportunity for long-term career growth within a business operating since 1971Duties of the Service Advisor:

Greet customers in the Service Department and handle vehicle bookings efficiently
Liaise extensively with the workshop team to monitor work progress
Upsell additional products and services where appropriate
Keep customers informed of vehicle repair and service status
Arrange courtesy vehicles for customers, where necessary
Provide a high standard of customer service to ensure customer satisfaction
Maintain accurate records using DMS systems (preferably Kerridge/Keyloop)
Work collaboratively with colleagues to meet service targets and customer expectationsRequirements of the Service Advisor:

Previous experience as a Service Advisor or similar role within an automotive aftersales environment (franchise-approved dealer, service centre, or repair garage)
Full, clean UK driving license with minimal points
Excellent customer service and communication skills
Strong organisational skills and IT literacy, including Microsoft Office and Excel
Knowledge of DMS systems such as Kerridge or Keyloop (desirable)
A professional attitude with the ability to deliver top-tier customer service
Experience with commercial vehicles is advantageous but not essentialContact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol, today to discover more about this fantastic Service Advisor opportunity.

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