Business Development Coordinator (Inbound )

Description
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an Business Development Coordinator to join our successful team based at Stockton on Tees office.

As our next Business Development Coordinator you remit will be to generate sales opportunities and deliver exceptional customer service to both external and internal customers by efficiently managing inbound and outbound telephone calls, as well as website live chat interactions.

Role Details:
• Annual Salary - £25,360k Pro Rota, plus commission
• Role based: Portrack Lane, Stockton on Tees,TS18 2PA
• Contract type: Permanent – Full time, Monday – Friday 8.30 – 4.30 - Office Based Role
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days – Pro Rota
As Business Development Coordinator, you will be required to:
• Qualify leads and potential sales opportunities
• Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads
• Manage the live chat platform and incoming emails
• Maintain accurate and up-to-date customer records in relevant systems
• Deliver key messages consistently using calling handling briefs and techniques
• Respond to customer service enquiries promptly and professionally
• Develop and maintain effective working relationships across the business to support commercial objectives
Benefits & Opportunities as Business Development Coordinator
• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day
Our Ideal Candidate as Business Development Coordinator
• Experience carrying out business development activities
• Strong experience in a customer service environment and Relationship Building
• Sales Experience (office based experienced)
• Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned
• Experience using a CRM system
• A Full UK Driving Licence is desirable
• Good verbal communication and listening skills
• Ability to build rapport quickly