Domiciliary Registered Manager

We are seeking a driven and entrepreneurial Registered Manager to launch a brand-new domiciliary care branch for an established care group in East Anglia. This is a fantastic opportunity for an experienced domiciliary leader who has set up a service before and wants the autonomy to build something from the ground up, shaping the team, client base, and reputation of the branch from day one.

Location: East Anglia
Salary: £42,000 per annum (DoE) + Bonus Potential
Requirement: Full UK driving licence essential, with regular travel across the region

Lead the launch and operational set-up of a brand-new domiciliary care branch in Newmarket, working closely with senior management to get the service registered and fully operational
Take full ownership of driving new business, building referral relationships with local authorities, CCGs, hospitals, and private clients to grow the client base from the ground up
Recruit, induct, and manage a team of care workers, field care supervisors, and office staff as the branch grows
Ensure the service is ready for CQC registration and inspection, and maintain compliance with CQC Fundamental Standards and all relevant legislation from day one
Develop and implement person-centred care plans and risk assessments for all new clients
Manage rotas, staffing levels, and care package delivery to ensure consistent, high-quality care as client numbers increase
Set up robust systems and processes for medication management, safeguarding, quality assurance, and record-keeping
Take responsibility for the branch's financial performance, managing budgets and working towards agreed growth and billable hours targets
Build the brand and reputation of the service locally, representing the company at community events, marketing activities, and networking opportunities
Handle concerns and complaints from clients and families promptly, professionally, and in line with company policy
Report regularly to senior management on growth, compliance, and performance against targetsSkills and Experience

Proven experience as a Registered Manager within domiciliary/home care (essential)
Demonstrable experience setting up or launching a domiciliary care service or branch from scratch (essential)
Strong track record of business development and growing a client base within a care setting
Sound working knowledge of CQC Fundamental Standards and the registration process
Strong leadership skills with the ability to recruit, motivate, and manage a growing care team
Excellent organisational and communication skills, with the resilience and drive to build a service from the ground up
Relevant qualification such as NVQ/QCF Level 5 in Health and Social Care (or working towards)