Infrastructure Operations Team Lead

Location: Hybrid Working
Salary: Up to £60,000 plus benefits

This is an excellent opportunity for an experienced Infrastructure or Operations leader to take ownership of a business-critical Infrastructure Operations function. You'll lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery.

• Lead and develop Infrastructure Operations and Application Support teams
• Manage incident, problem, change, and service management processes
• Drive operational performance, resilience, and continuous improvement
• Coordinate releases, deployments, and operational readiness activities
• Manage suppliers, service providers, and operational risks
• Oversee infrastructure governance, documentation, licensing, and reporting
• Work closely with Engineering, Security, and business stakeholders

• Experience leading IT Operations, Infrastructure, Support, or Service Management teams
• Strong knowledge of incident, change, and problem management
• Experience delivering operational services in business-critical environments
• Proven stakeholder and supplier management skills
• Strong leadership, communication, and problem-solving abilities
• Ability to manage competing priorities in a fast-paced environment

• SaaS or software delivery environment experience
• Azure, Microsoft 365, and Entra ID knowledge
• Experience within regulated environments
• Understanding of disaster recovery and operational resilience
• Familiarity with security, risk, and compliance frameworks

• Salary up to £60,000
• Hybrid working
• Leadership role with significant ownership and influence
• Collaborative technology environment
• Career development opportunities
• Competitive benefits package

If you're an experienced Infrastructure Operations leader looking to make a real impact, we'd love to hear from you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.