Security Incident Response Engineer (ServiceNow)
Contract: 6 months (Likely Extension)
Location: Hybrid
IR35: Outside/LTD - £700PD
SC Cleared/BPSS

A highly reputable corporation is hiring an experienced ServiceNow Security Incident Response (SIR) Consultant to support the design, implementation and optimisation of a Security Incident Response capability for a Cyber Security Operations Centre (CSOC).

This is an excellent opportunity to play a key role in enhancing cyber incident management processes, automating security workflows and integrating ServiceNow Security Operations with wider security tooling.

Key Responsibilities

• ServiceNow SIR Workflow Design & Development
  
• Design and configure end-to-end Security Incident Response workflows.
• Build workflows covering incident triage, escalation, investigation and case management.
• Develop evidence management processes and structured incident life cycles.
• Align workflows with Cyber Operations requirements, industry best practice and NCSC-aligned incident response processes.
• Test, refine and optimise workflows to improve operational efficiency.

• Strong experience implementing and configuring ServiceNow Security Incident Response (SIR).
• Expertise across ServiceNow Security Operations (SecOps).
• Experience integrating ServiceNow with SIEM, SOAR, and Threat Intelligence platforms.
• Strong knowledge of ITSM (Incident, Change and Problem Management).
• Experience designing and automating security workflows and incident response processes.
• Strong dashboard, reporting and analytics capabilities within ServiceNow.
• Excellent stakeholder management, documentation and knowledge transfer skills.