Our client is seeking a talented Design Specialist, Content Strategist, or UX Writer to craft compelling content that guides users through their journey-whether it's a single piece of content or an entire service experience. Your work may involve creating or updating transactions, products, or content across digital and offline channels.

Key Responsibilities:

Deliver the right content, in the right format, at the right stage of the user journey-collaborating closely with user researchers, service designers, and interaction designers.

Develop, evaluate, and refine content throughout all phases of user interaction.

Use evidence, data, and research to inform content decisions.

Build strong relationships with stakeholders to focus on user needs and influence content strategies.

Contribute to style guides and content patterns to ensure consistency.

Skills & Experience:

Proficient in prototyping techniques to visualise content in context.

Effective communicator, able to engage and collaborate with stakeholders.

Experience in developing content strategies, creating standards, and identifying insights through research.

Skilled at designing clear, accessible content that simplifies complex language and processes.

Deep understanding of accessibility standards and assistive technologies.

Top 3 Essential Criteria:

Extensive experience in learning and organisational design within large, complex organisations.

Proven ability to engage stakeholders and subject matter experts to develop high-quality learning solutions.

Experience leading end-to-end design and development of blended learning products, ensuring alignment with business goals and governance.

Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.

Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further