Income Recovery Officer

TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer.

Location: Gloucestershire

Start date: ASAP

Home-working: Three days working from home per week

Length of Contract: 12 months

Pay: £32,750 to £33,050

Hours of work: 35 hours per week (Monday to Friday)

Your duties in this role would include:

Chasing rent arrears from tenants, ranging in value of account
Arranging repayment plans with tenants and giving out benefits/UC advice
Offering advice on housing benefits to clients
Enabling clients to maximise their income
Attending clients' homes for visits to discuss their rental accounts
Handling court paperwork process, attending court if required and service notices
Helping clients to sustain their tenancies and signposting them to external support services

Essential requirements for this role:

Ability to support clients, ensuring they understand any issues and advising them
Experience in chasing rent arrears in some capacity
Ability to manage a patch of properties and manage time effectively

Added benefits for you:

25 days annual leave per year
Great pension scheme
Flexible client with a friendly environment

If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you.

Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest